SMx Air Ride Ortho Rio Grande Saddle Pad ~ Tan
Pickup available at 739 Van Fossan Rd
Usually ready in 24 hours
The CXORG-30TAN-EMD is the Tan/Emerald Rio Grande colorway in Professional's Choice's Comfort-Fit SMx Air Ride OrthoSport series. It is designed specifically for horses with prominent withers or strong shoulders and features additional orthopedic support behind the shoulders and along the spine.
Features:
- Size: 30" x 34"
- Thickness:Β 1/2" Air Ride Core
- Color: Tan/Emerald Rio Grande
- Contoured Comfort-Fit design follows the horse's topline
- Additional OrthoSport padding behind the shoulders and along the spine
- Lightweight, breathable Air Ride shock-absorbing core
- 100% Merino wool bottom wicks away heat and moisture
- Helps fill hollows behind the withers for improved saddle fit
- Easy to clean and durable for everyday performance use
Built for horses that need a little extra support, the Professional's Choice SMx Air Ride Ortho Rio Grande Pad combines advanced shock absorption with an orthopedic design that enhances saddle fit. The breathable Air Ride core protects against impact while remaining lightweight and cool, and the Merino wool bottom naturally wicks away sweat for all-day comfort. Additional padding behind the shoulders and along the spine helps support horses with prominent withers or stronger shoulder builds, creating a more balanced fit under saddle. Finished in the eye-catching Tan/Emerald Rio Grande pattern, this pad offers both performance and style for the serious rider.
Shipping
Shipping Processing Time
All orders are processed within 1β3 business days (excluding weekends and holidays). Orders placed after [cutoff time, if any] will be processed the next business day.
During peak seasons or sales events, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are provided by the shipping carrier and are not guaranteed. We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
Lost, Delayed, or Missing Packages
Once an order leaves our facility, it is in the care of the shipping carrier.
If tracking shows βdeliveredβ but the package is missing, customers must:
Check with household members or neighbors
Contact the carrier directly
We are not responsible for packages marked as delivered by the carrier.
If a package is lost in transit (never marked delivered), please contact us within [X] days so we can assist with a claim when applicable.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging so we can assist.
International Shipping (if applicable)
International shipping times vary by destination. Customers are responsible for any customs duties, taxes, or fees.
Contact Us
For shipping-related questions, please contact us at:
π§ hendersonswestern@yahoo.com
π 740-988-4700
Returns/Exchanges
Return Eligibility
We accept returns and exchanges within 30 days of delivery.
To be eligible:
Items must be unused, unworn, and in original condition
Tags must be attached
Original packaging must be included
Final sale items are not eligible for return or exchange.
Non-Returnable Items
The following items cannot be returned:
Clearance or final sale items
Gift cards
Personalized or custom items
Items showing signs of wear, damage, or use
Exchanges
We are happy to exchange items for a different size or style, subject to availability.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
We recommend contacting us before sending an exchange to ensure availability
Return Process
To start a return:
Use the return form in the package.
We provide a return label in the package. We will deduct the amount of the return shipping from the refund.
Ship the item back or simply visit us in store to return!
Refunds
Once your return is received and inspected:
Approved refunds will be issued to the original form of payment
Refunds are processed within 5β10 business days
Original shipping charges are non-refundable
Return Shipping Costs
Customers are responsible for return shipping
Shipping fees are non-refundable
We are not responsible for lost or damaged return shipments- If an order was shipped via Free Shipping to you, there will still be shipping costs back to us.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can assist.
Contact Us
Questions about returns or exchanges?
π§ hendersonswesternstore@yahoo.com
Proposition 65 (Prop 65)
β οΈ WARNING: This product can expose you to chemicals including [chemical name], which is known to the State of California to cause cancer and/or birth defects or other reproductive harm.
For more information, go to www.P65Warnings.ca.gov
Computer Monitors
We strive to display product colors as accurately as possible; however, each screen displays colors differently, and actual colors may vary.
